Returns

We are committed to helping you find the perfect pair! If your order isn’t quite right, please contact us at hello@figforkids.com within 21 calendar days of the order’s delivery date to initiate a return or exchange. Returns or exchanges are offered on unwashed, unworn items that are sent back to us in pristine condition. Due to our commitment to sustainability and to avoid clothing waste, outside of our Favorite Pair Guarantee, worn or washed items are final sale. 

Exchanges are free! To start an exchange email us at hello@figforkids.com with your order number. We will then provide you with a free return label, and once your return package is received at our warehouse, the replacement product(s) will be mailed to you. You’ll receive an email with new tracking information when the new items you ordered are on their way.

Returns have a $8 handling fee per return label, which is waived if you opt for an exchange. Please contact us at hello@figforkids.com with your order number to receive a return label. You have 14 calendar days from the day you receive the return label (via email) to mail your items. Once the return is received and processed, orders will either be refunded (minus the handling fee) to the original payment method or for store credit to use towards a future purchase.

Please note, original shipping fees are non-refundable.